Credit Union Data Processing - Your Credit Union's Core Solution

CUDP Customer Service/Support

When it comes to customer service/support, CUDP is in a league of its own. We recognize that our client credit union’s success is in large part dependent on their ability to respond to their members needs and concerns in a timely, professional manner. Consequently, when a client credit union calls with a question or concern that needs attention, they are not met with a computer generated response system, but rather a live, friendly, efficient customer service representative who actually knows how to resolve the question/issue at hand. Our customer support staff boasts an average of over 8 years of experience responding to client concerns. Our client credit unions get direct access to exceptional customer support, every time-----it’s what we do!!

If necessary, our software developers are also available to explain, decipher or otherwise offer support to our clients----not hidden away in some technological bunker that never sees the light of day. They can even help with custom projects or customized modification.

CUDP----where outstanding customer service is the rule, not the exception!

Support Hours

Monday-Friday 7am - 6pm MST^*
After hours and weekend support are available^‡

To Receive Support

Toll Free: 1-877-300-CUDP
Phone: 801-451-9101 Opt. 1
Fax: 801-451-9117^†
Email: support@cudp.com^†
support.cudp.com (Click here to use the stand alone program if java isn't installed on your system.)

^*Excluding official CUDP holidays.
^‡After hours and weekend support may be reached by calling CUDP's regular support number and following the prompts to reach the on-call support.
These calls are normally billable at CUDP's after hour rates.
^†On any faxed or emailed issues, please make sure that you reference your name, credit union name, contact information and full description
of what the problem is and what steps you took to receive the problem. For urgent issues it is always best to call CUDP.