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Navigation and Technology
Platform
ASP, Service Bureau & In-House Implementations
Servers are Operating System Independent
Workstations are Operating System Independent
Browser based (Chrome, IE, Firefox) –no program to install
Support Options
Fax/E-mail/Phone/Portal Support Options
Remote Workstation Support
Portal Access to Support System & cases
FAQ’s etc. available on Support Portal
Navigation
Hot Keys for Quick Navigation
Robust Employee Security
Role based Security for individualized security
Member Screen
Comprehensive view of Member/Account information
Integrated Photo/ID Verification
Electronic Signature Capture
Thermal Receipts
Custom/ C.U. Defined Account Types and Fields
New Account Wizard
On-Line New Account Interface (to 3rd party)
User Defined Fees
Electronic check/receipt images in Member History
Image capture & storage (ID, Reports, Receipts)
Multiple Transaction Processing
Customizable Screen Themes
Full Audit Logs
Laser Printing (Receipts, Checks, Loan Documents)
Cash Dispenser/Recycler Interface
Loan System
Loan Origination
Full origination capabilities
CU Specified Application definitions
CU Specified Application processing steps by type
Approval Process by user authorized levels & Limits
Pipeline reporting
360 & 365 loan calculation & origination
Loan Servicing
360 & 365 day loan servicing
Escrow Accounts
Loan reporting and tracking by Dealer, Score, LO, etc.
In-House Credit Card Servicing & Statements
Heloc Loans
Fully Integrated Collection System
Automated Actions & Collector Queues
Charged-off Loan Tracking and Servicing
GL System
Full General Ledger System
Comprehensive GL View
Branch Accounting
Historical access to Previous history
Multiple user-specified formats for financial statements
Full Audit log
Accounts Payable
Tracking, Payment, and Management
Prepaid Expense
Tracking, Expensing, and Management
Fixed Assets
Tracking, Depreciation, and Management
Investments
Tracking, Accruals, and Management
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General
Remote Access (3rd Party Integration)
Internet Banking
SMS (text) Banking
Smart Phone Web-banking
Mobile Banking
Audio Response
e-Statements
Notice Processing
Statement Processing
Bill Pay
Online ATM/Debit Card
Integrated within System
Fincen/OFAC-SDN integration
Bank Secrecy Act Integration
Office of Recovery Services/Data Match Integration
Credit Bureau Reporting
IRS Tax Filing - integrated and assisted without additional charges
Courtesy Pay Program
Collateral Insurance Tracking
Non-Compliance Fee (Collateral Insurance fee program)
Shared Branching Issuer and Acquirer Programs
Report Warehouse for archiving all reports
Robust Action/task management throughout system
Share Draft Processing
ACH Processing
Payroll Processing
Special Item Marketing (Stamps, Tickets etc.)
Custom Reports System
Fraud Detection Tools
Export Capabilities for research & analysis
Open Database (SQL)
Automation
System Backups
Disaster Recovery
End of Day Processes
End of Month Processes
Wizard Helper screens on processes such as Opening New Accounts, etc.
Supplementary Products & Services
IT & Security Maintenance/Testing
Perimeter Scans
Vulnerability Testing
Disaster Recovery
Automated Database Replication
Disaster Recovery Setup Included
Disaster Recovery Assistance
Disaster Recovery Testing
EFT Vendors
Communication Gateway through CUDP
Firewall/VPN Support
Intrusion Prevention
Gateway Anti-Virus
Gateway Anti-Spyware
Content Filtering/Blocking
Usage Monitoring/Reporting
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